How this module fits
The customer support desk module shares identities, campaigns, events and ledger records with the rest of the marketplace, avoiding inconsistent reporting and duplicate business rules.
This implementation is a styled planning page. Production logic, permissions, data services and operational testing are separate development work.
Designed capabilities
- Ticket types and priorities
- Case ownership, escalation and SLAs
- Buyer and publisher communication logs
Build a better call marketplace
Explore the buyer, publisher and agency journeys. Production transactions require verified integrations, backend enforcement and legal review.